Building AI Fluency Across a 96-Year-Old Manufacturer
Continuous Improvement • Workforce Development • Technology Adoption
Challenge
As generative AI began drawing attention across manufacturing, we faced a question familiar to many industrial companies: how to evaluate a rapidly evolving technology without getting distracted by hype or left behind by inaction.
There was no crisis driving urgency. We had navigated COVID and government funding disruptions that took down competitors. The business was strong. But leadership recognized that waiting for AI to become a problem was not a strategy.
The specific challenges were:
- Separating practical AI capability from market hype
- Identifying where AI could create real value across sales, finance, operations, and quality
- Building working fluency across a cross-functional team – not just among early adopters


